Tom's Kitchen - Chelsea

Commentaires sur le restaurant Tom's Kitchen - Chelsea de personnes qui y ont mangé. Selon des cotes récentes.

1. AR

   AaronR

   Nashville25 commentaires

   4.0

   Y est allé le 23 décembre 2019

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Even though it was the holidays and they were clearly working with the b team, food and service was very good. Menu was game heavy, which is the hot thing in London now.
   

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2. A

   Andy VIP

   Londres71 commentaires

   3.0

   Y est allé le 10 décembre 2019

   1. Cote globale 3
   2. Nourriture 2
   3. Service 2
   4. Ambiance 3

   A real disappointment for me! Just prior to us attending, I discovered some poor reviews on trip advisor and almost cancelled our reservation...but went through with it, only to be incredibly disappointed. The service was slow, some of the menu was not available and we were not advised prior to ordering and the food we did have was steak and it was as tough as old boots! I would not return and would not recommend
   

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3. LB

   LBG1 VIP

   Toronto49 commentaires

   1.0

   Y est allé le 9 décembre 2019

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 3

   I am going to post my “trip advisor review “ because honestly I have given this too much time already. No word from my personal email to the restaurant. Vacillating between Terrible and Poor. This is probably my 20th meal at Tom's Kitchen since it opened. I am a huge long time fan of Tom Aitkens, his innovative delivery and passion about both fine food and food for the people. Some years ago he had a Fish Market/ Fish and Chippery a bit down the road on Cale Street. I have a huge amount of respect for his dedication towards sustainable food sources and sustainable fishing.. BUT if this was my 20th meal at Tom's Kitchen this meal and the 19th meal about 6 months ago fall into the basket of the worst dining experiences of the 21st Century. I only rebooked because I received an email in October that their difficulties had been sorted out. Apparently not as the meal was not only deja vu but worse. We were seated at an awful table away from the main part of the dining area despite having booked about 3 weeks earlier. No one was seated near us for the duration of our meal. We were served the wrong bottle of champagne and when we pointed this out there was a bit of a scene. The service was very slow, and the food (well it was a Monday but the fish and chips had a fishy suspect flavour). We were actually about to pay and leave before our food arrived hoping to walk into. nearby Thai restaurant but the food arrived before we could ask for the bill. I don't know what to say. I can neither recommend the restaurant or ever even consider returning. Date of visit: December 2019
   

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4. AR

   AmandaR

   Londres8 commentaires

   1.0

   Y est allé le 5 décembre 2019

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 2

   Arrived early but had a long wait until our table was available due to previous customers not leaving promptly. Service terribly slow. The restaurant simply couldn’t cope with having a full house. Cocktails nice but with only 1 member of staff serving, very slow. Compensated for poor/slow service by offering a complimentary bottle of wine which was nice but didn’t really make up for such a long wait.
   

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5. D

   Disappointed

   Londres8 commentaires

   3.0

   Y est allé le 1 décembre 2019

   1. Cote globale 3
   2. Nourriture 2
   3. Service 3
   4. Ambiance 3

   Average place, probably due to the choice i made. My dish was made by little cups of different things, extremely small quantity, not very tasty...I added two eggs and they came in a separate bowl...how do you eat two poached eggs alone, not even bread!
   

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6. B

   Bcunny VIP

   Londres18 commentaires

   4.0

   Y est allé le 28 novembre 2019

   1. Cote globale 4
   2. Nourriture 5
   3. Service 3
   4. Ambiance 4

   Tom’s Kitchen is a staple of any London trip. The food as always was outstanding. We opted for the chicken spatchcock and the steak frites. Finished with a very tasty Creme Brûlée. The only issue with the service was that when we arrived the service staff were clearly very distracted by a large function taking place upstairs. We were given the wrong menus to start with, the server forgot to bring our water and a wine list. Once the meal was underway things really improved and we had a lovely evening.
   

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7. OT

   Client d'OpenTable

   Londres2 commentaires

   2.0

   Y est allé le 24 novembre 2019

   1. Cote globale 2
   2. Nourriture 2
   3. Service 1
   4. Ambiance 1

   Poor service Impatient staff Disconnected communication
   

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8. S

   Supper7

   Londres2 commentaires

   2.0

   Y est allé le 23 novembre 2019

   1. Cote globale 2
   2. Nourriture 2
   3. Service 3
   4. Ambiance 1

   I booked a table for lunch on Saturday and arrived on time with my guests. I was told that there were no tables downstairs and was taken to a cold, dreary, room upstairs where a few unhappy looking diners were seated. Most of it was empty. I noted that the people who had come in at the same time as us and not booked a table were seated downstairs. The service at the table was good but the receptionist did not even apologise for not have our booked table, or one ready within a few minutes. The food was OK but a bit cold. Nothing special. I will not go there again.
   

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9. S

   bridgetS

   Londres1 commentaire

   3.0

   Y est allé le 18 novembre 2019

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   Lovely staff .dirty loo, we were there around 6pm! generally could be cleaner.
   

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10. EM

    EduM

    Londres1 commentaire

    2.0

    Y est allé le 17 novembre 2019

    1. Cote globale 2
    2. Nourriture 4
    3. Service 1
    4. Ambiance 4

    I’ve been there many times before, always a great experience. Really don’t know what happened this time, service was really bad. The 3 people serving the floor were really lost, very uncoordinated.
    

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