Trattoria Aroma - Williamsville

Review summary

1. C

   Christie

   New York State

   4 reviews

   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great experience per usual. Good service, great food and nice ambiance.
   

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2. E

   Elaine

   New York City

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was very good and service was very quick!
   

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3. M

   Markcus

   New York City

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Very long wait. Reservation was for 8:30p left the restaurant by 11:30p because of the times in between visits from the server. They served starter bread before meals but we were there for 20 plus minutes before being offered the starter bread. Server seemed a bit dated for the service she was needed for. Manager had to help her with service (we received free desserts).
   

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4. D

   Daryl

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fantastic experience all the way around! It was our first time in the restaurant and it won’t be the last! What a wonderful restaurant
   

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5. C

   Christopher

   Upstate NY

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the outside the place looks like any other diner, but when you walk inside your transported to a quant Italian bar, we where seated by an older gentlemen who I am guessing is the owner, very nice man. We are seated at the booth next to the bar and had the bar tender as our server, in most cases I hate this due to the busyness of the bartender during rush dinner service, but even though he was busy he gave us the perfect about of attention and service. Thank you for an amazing dinner for my wife and mines 20th wedding anniversary.
   

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6. K

   Kenneth

   New York City

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best braised short ribs I've ever had. Love this place!
   

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7. k

   katie

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on February 8, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Bread basket; bread had been toasted at one point, but cold when we got it. The pizza was amazing. Lobster ravioli were not homemade and sauce was meh. Veal saltimbocca; too much sage, the veal was cooked very nicely though and the sauce was pretty good. Spinach was half cooked, raw stems and parts of leaves. And the risotto; what an epic fail. I think they took the risotto that has been mostly cooked, but are supposed to finish to order(season, adding the rest of the stock to finish cooking, etc..) and just heated that up and served it. It looked like individual grains of rice, still had a little bite to it(not creamy) and 0 seasoning. I mean absolutely nothing. Shame on the chef for not tasting what they serve, but even just looking at it you could tell. As a chef I would be embarrassed, but I always taste my food before sending it out. Took home some tiramisu which was delicious, thank goodness. We used to love coming here, but we won’t be back.
   

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8. J

   James

   New York City

   3 reviews

   1.0

   3 reviews

   Dined on February 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Food was really tasteless. I had pasta with clams. I could taste the watered down pasta only. It needed tons of salt pepper and cheese as well as garlic and parsley. My wife had pasta as well which also lacked any flavor. Would not go back ever again.
   

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9. K

   Kristin

   New York City

   1 review

   1.0

   1 review

   Dined on January 25, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Our server was absolutely awful. He disappeared for 10-15 minutes at a time, never brought bread, misremembered our order. Other tables complained about him while we were there. Honestly one of the worst dinning experiences I’ve had in a long time. Extremely disappointing and uncomfortable to take my cousin for her birthday.
   

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10. B

    Brian

    New York City

    2 reviews

    4.0

    2 reviews

    Dined on January 25, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    Even though all the communication from open table showed reservation was for 4, restaurant said it was for 2. They were able to accommodate us. Restaurant was chilly when we were first seated. Also didn't like the fact that you need to provide credt card at the time of reservation in Opentable and woud be charged if we cancelled within 24 hours of reservation time. Sickness and other unplanned events can happen.
    

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