Tria

Review summary

1. P

   Patricia

   VIP

   San Antonio

   29 reviews

   5.0

   29 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall our evening was really good. I’ve been going to Tria for years and was surprised that the menu is limited now. But the food and service, Paul, was great.
   

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   TriaResponded today

   Dear Patricia, Thank you for your continued loyalty to TRIA! We're delighted that you enjoyed your evening and that Paul provided you with great service. We appreciate your feedback regarding the menu and understand how important variety is to our valued guests. Your insights are invaluable as we strive to enhance our offerings. We look forward to welcoming you back for another great dining experience in the future. John Lerchen General Manager
   

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2. B

   Barbara

   VIP

   Houston

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We were staying at The Henry for a wedding and ate dinner here. Our waiter Dean was really good. We both had the french onion soup as a starter and then had the butternut squash raviloli and the white fish. Both were delicious. I would recommend eating dinner here. I also thought the prices were okay for a hotel restaurant.
   

   TriaResponded today

   Dear Barbara, Thank you for taking a moment to share your perfect rating with us! We are delighted you enjoyed your dining experience at TRIA and appreciated Dean's attentive service. Your recommendation means a lot to us, and we look forward to serving you again in the future. John Lerchen General Manager
   

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3. k

   karen

   Chicago

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and our server Paul have been consistently excellent. Can’t wait to go back.
   

   TriaResponded on January 6, 2025

   Dear Karen, Thank you for your review! It's always a thrill to welcome back a familiar face, and we appreciate your kind words regarding our delicious offerings and the excellent service you received from Paul. You can be sure we will share your compliments with him! We look forward to welcoming you back soon for another memorable dining experience, so please feel free to return anytime. John Lerchen General Manager
   

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4. M

   Michael

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Paul was excellent as always. Happy New Year! Congratulations to the new bride and groom!
   

   TriaResponded on January 2, 2025

   Dear Michael, Thank you for sharing your kind words! Paul will be delighted to hear your praise. Happy New Year to you as well, and best wishes to the happy couple—it’s wonderful to be part of such a joyous occasion! John Lerchen General Manager
   

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5. A

   Amir

   Detroit

   1 review

   3.0

   1 review

   Dined on December 29, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   For some reason, waiter was not happy not comfortable to talk to ,, not much friendly. Took away plates before even asking. I think that’d be my last time going there.
   

   TriaResponded on December 30, 2024

   Dear Amir, Thank you for dining with us and for your feedback. We sincerely apologize for any service concerns you had during your visit, and we will investigate your comments further. Also, we will reiterate to our team the importance of ensuring each of our guests has a great experience. Again, thank you for visiting, and we hope you will consider returning to allow us another opportunity to change your perceptions. John Lerchen General Manager
   

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6. S

   Spencer

   Detroit

   2 reviews

   2.0

   2 reviews

   Dined on December 28, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The ambiance of this place was nice, and a lot of variety on their wine list. The restaurant was generally pretty empty when we went, but I felt like we waited quite a bit to be serviced and followed up with. Our food I would describe as fine, generally under seasoned. I didn't feel like the experience or food was worth the price of our total bill.
   

   TriaResponded on January 13, 2025

   Dear Spencer, Thank you for this candid feedback. It's wonderful to hear that our great ambiance and wine selections were to your liking. However, we always want to ensure a memorable dining experience, and we regret any shortcomings you felt during your time with us. We'll continue to elevate our offerings and hope you will consider returning for a better experience in the future. John Lerchen General Manager
   

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7. J

   Jennifer

   Detroit

   1 review

   3.0

   1 review

   Dined on December 25, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Waited for several minutes to be greeted by front of house. Server was very abrupt and seemed almost uninterested in our table. No Christmas menu which is why I booked in the first place. Bread was terrible. Food from main menu was ok but not great. No true issues with anything, but not the experience I was expecting based on reviews, location, and prices
   

   TriaResponded on December 30, 2024

   Dear Jennifer, Thank you for taking a moment to reach out. It was a pleasure having you dine with us; however, we sincerely apologize for your disappointment with your experience. Your feedback about the service you received and our offerings will be shared with our internal team for further consideration and to seize any opportunity to improve. We sincerely hope you will give us another chance to welcome you back to change your last impression. John Lerchen General Manager
   

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8. H

   Henry

   Detroit

   20 reviews

   4.0

   20 reviews

   Dined on December 25, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Christmas day dining at Tria. First time dining experience there for us. First off, the food was excellent! I had the apple muffin encrusted whitefish which was recommended by our server, Paul, and it was delicious! My wife had the filet mignon, and she said it was tender, tasty and cooked to perfection. The other two in our party also enjoyed their food. One had the whitefish and the other had the pork chop. Both said they were excellent. Our server, Paul, on the other hand seemed to be a little resentful to be working on Christmas. He was, at times, curt with us, which made our experience uncomfortable. As we were finishing up around 8:30pm, the staff started setting up all the tables in the restaurant for breakfast the following morning. It reminded me of a mess hall with the clanging of coffee cups and flatware being placed on the granite top tables. I understand that the staff wanted to go home but it really was somewhat uncouth for a $75-$100 a plate restaurant. We will probably not return. I'm not complaining about the price as we dine in that price range fairly often, but just for reference for two, our bill with tip was $216.00 and there were only two alcohol beverages on it, in case you might be thinking that the bill included a bunch of drinks.
   

   TriaResponded on December 30, 2024

   Dear Henry, It was so wonderful to have you join us on Christmas Day! We're thrilled you thoroughly enjoyed our delicious cuisine, and we appreciate you mentioning our carefully crafted dishes. However, we sincerely apologize for your disappointment with the service you received. Your feedback will be shared with our team to ensure our high standards of hospitality are being met. Thank you for reaching out, and we hope to welcome you back in the future to change your perceptions. John Lerchen General Manager
   

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9. T

   Tj

   Detroit

   2 reviews

   3.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Thanksgiving banquet was good - we will return next year but will dine at the 3pm seating not the 5pm setting as several items, including the cuts of turkey and cobbler/ice cream dessert was already limited and not replaced during the 5pm seating. Recommend they find a new pastry chef for next year as many of the cookies/cupcakes just plain stale.
   

   TriaResponded on December 2, 2024

   Dear TJ, Thank you for your feedback. We are happy to learn you enjoyed our Thanksgiving banquet but are disappointed you ran into some item shortages. Please know your comments will be shared with the appropriate team members to ensure improvements and corrective actions. Thank you for your patronage, and we look forward to seeing you back next year. John Lerchen General Manager
   

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10. D

    Deborah

    Detroit

    1 review

    5.0

    1 review

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Enjoyed the Thanksgiving Buffet and the service was great.
    

    TriaResponded on December 2, 2024

    Dear Deborah, Thank you for taking the time to write a perfect review. We are honored to learn you enjoyed our Thanksgiving Buffet and wonderful service. Having you as a guest at TRIA was a pleasure, and we look forward to welcoming you back soon. John Lerchen General Manager
    

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