True Food Kitchen - Austin

Review summary

1. MH

   MexHeadroom

   Austin

   35 reviews

   5.0

   35 reviews

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My only regret was taking a table indoors instead of out on the patio because it was gorgeous evening. But that’s not anything they can control :-)
   

   True Food Kitchen - AustinResponded 3 days ago

   Thank you for your review! We're glad you enjoyed your visit and hope you can experience our patio next time.
   

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2. J

   Jamie

   Austin

   8 reviews

   3.0

   8 reviews

   Dined on February 23, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   I have always had great experiences at True Food at Seaholm, but this was definitely an off night for them. First of all, it was FREEZING in the restaurant. Almost every diner had his or her coat on, it was so cold. I get that the architecture of the building makes it difficult to heat and cool the restaurant, but when your diners are uncomfortable, it's probably time to get creative and do something about it. Second, the bathrooms were filthy (as in, stuff smeared on the wall and the trash can) and had no toilet paper or paper towels. Third, the restaurant was not full, yet they grouped all of the tables together in tight little mass, to where we could hear each other's conversations and the wait staff had to scoot through the tight spaces-- why? Fourth, our waitress seemed like she was in such a hurry, even though the restaurant was only about 1/3 full and there were plenty of other wait staff. In the past, the wait staff had such a calming, relaxed demeanor-- casual but friendly and attentive. But our waitress just seemed rushed. Maybe this was just a bad night for some reason, but it felt very different than True Food experiences of the past.
   

   True Food Kitchen - AustinResponded 6 days ago

   Hi Jamie, thank you for the detailed review and feedback. I apologize about the temperature in the restaurant. We attempted to do our best with the situation but unfortunately due to the windows and infrastructure, we aren't able to keep the restaurant at a warmer temperature. I hear you on the restroom and will check in on that, so you don't have that experience again. I plan on following up with my host and serving staff so we can incorporate this feedback moving on forward. We hope to see you again soon!
   

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3. SB

   StevenB

   VIP

   New Jersey

   28 reviews

   5.0

   28 reviews

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a good time. it’s the second time we’ve been there.
   

   True Food Kitchen - AustinResponded on February 23, 2025

   Thank you for the 5 stars Steven, hope to see you again soon!
   

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4. G

   Gwendolyn

   VIP

   Austin

   90 reviews

   5.0

   90 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hadn’t been here in several years, and I can’t fathom why. It was excellent: get the edamame dumplings! Great happy hour prices. Meatloaf with mushroom gravy, great.
   

   True Food Kitchen - AustinResponded on February 19, 2025

   Hi Gwendolyn, I am happy to hear you enjoyed the edamame dumplings and meatloaf. We look forward to taking care of you again!
   

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5. E

   Erin

   Austin

   3 reviews

   5.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was delicious and so happy I didn’t have to consume seed oils while enjoying dinner! I had the American cheeseburger and brown sugar espresso. 10/10!
   

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   True Food Kitchen - AustinResponded on February 18, 2025

   Thank you for your review, Erin! We're happy to hear you enjoyed the American cheeseburger and brown sugar espresso without seed oils. We look forward to your next visit!
   

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6. H

   Hilary

   Sacramento

   3 reviews

   2.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not a great experience. I've been to TFK before but definitely hit a bad night this time (February 14). Server pretty much disappeared after taking the order. A Whisky Sour I ordered was a disaster: more like a lemon juice cleanse and apparently lacking in whisky or bitters. It had to be doctored up with simple syrup to make it at all drinkable. A very simple order for 4 took 40 minutes to arrive. Squash Casserole "entree" was more like an appetizer size and a side of supposedly cheesy mashed potatoes was not cheesy at all. Someone who was not the original server brought the food on the table but nobody checked in to see how we were getting on. The price was very steep for what we got, and I left hungry. One bright spot: the hostess (young, lots of piercings) was really charming and friendly.
   

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7. P

   Perry

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great choice for our supper. Noah, our waiter, helped me navigate the menu according to my Low FODMAP diet. Turns out he’s degreed in nutrition. Yummy salmon & rice did the trick. Also: free parking :-)
   

   True Food Kitchen - AustinResponded on January 27, 2025

   Thank you for your wonderful review, Perry! We're delighted to hear that Noah was able to assist with your Low FODMAP diet and that you enjoyed the salmon and rice.
   

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8. B

   Benjamin

   Greater Boston

   2 reviews

   4.0

   2 reviews

   Dined on January 23, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Delicious food, uncomfortable seats and cheap plastic tables.
   

   True Food Kitchen - AustinResponded on January 27, 2025

   Thank you for your feedback, Benjamin. We're glad you enjoyed the food and appreciate your input on the seating and tables; we'll consider this for future improvements.
   

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9. S

   Sapun

   San Francisco

   1 review

   2.0

   1 review

   Dined on January 19, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Honestly, just not a good experience. Food was less than warm, small portions, restaurant was not ready to be open despite being open for over 1 hour - lacking batter for pancakes, no spice for spiced flavored coffee, and things just took a bit longer than they should have. I have been here before for lunch and dinner, and it was quite a different experience - in a good way.
   

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10. R

    Rebecha

    Austin

    1 review

    5.0

    1 review

    Dined on January 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and service was as amazing as it has been in the past!
    

    True Food Kitchen - AustinResponded on January 20, 2025

    Thank you for your wonderful review, Rebecha! We're happy to hear that both the food and service continue to meet your expectations.
    

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