Truffle Pig

Review summary

1. M

   Mark

   VIP

   New York City

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   It took 40 minutes to get drinks and one hour to get appetizers. It was very crowded at the start but even when 1/3 of the tables were empty, it was very slow. The food was good, but for this high price the experience was not worth it.
   

   Truffle PigResponded today

   Mark, we are sorry to see this poor review. It is astonishing how egregiously fabricated your claim is, especially since we went over your miscalculation of timing in person at your table. you with us for a total of 2 hrs and 9 minutes. Not only did the print out of your servers interactions with you contradict your claim, but the surveillance camera directly above your table also contradicts your claims. We understand that guests can be impatient during the holidays, but your drinks were delivered quite expediently and your appetizers arrived exactly 9 minutes after they were rung in. We served over 600 people today and we are not aware of any circumstances of delays in service. Should you wish to discuss this further, we invite you to email us directly at info(at)trufflepigrestaurant.com
   

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2. s

   susan

   VIP

   New York City

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food was good but the service was terrible took an hour to order.
   

   Truffle PigResponded today

   Susan...We are sorry to see this marginal review. While the service may have been slow...an hour to order may be a stretch. We do sincerely apologize for the less than expedient service. We invite your to reach out to us at info(at)trufflepigrestaurant.com with any additional information you would like to share with our team...Cheers!
   

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3. M

   Mandy

   VIP

   Chicago

   24 reviews

   3.0

   24 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We were really looking forward to dining at the Truffle Pig. However, I must say it was just ok. When we walked in the door, it took about 7-8 minutes for the host to acknowledge I was standing in front of him and hadn’t been helped yet. Not the best first impression. Once seated for our reservation, we had excellent water service. Our waitress was friendly, but made little effort to make a recommendation when asked. My husband’s bucatini came out cold and had to be sent back. The duck was good, not great. My sons had the bolognese and really enjoyed it. The truffle fries and pork cheeks apps were delicious. Maybe the issue is we didn’t order steak, but we just weren’t impressed with the overall experience here. 
   

   Truffle PigResponded today

   Mandy...We are sorry to see this marginal review. While we agree that a better welcome was in order, our audio and video surveillance confirms that Veronica did provide service that contradicts your claims. She recommended the Fire on The Mountain or The Battle of the Agaves craft cocktails when you asked about Tequila. She also suggested Fortaleza which is one of our 150 tequila selections. She then recommended the Bucatini dish from our entrees as well as a specific wine to be paired with the Duck. She did apologize for the temp on the Bucatini as do we. We invite your to reach out to us at info(at)trufflepigrestaurant.com with any additional objective information you would like to share with our team so that we can correct our shortcomings in the future...Cheers!
   

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4. m

   min

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   We were waiting for our food for more than 55 minutes on Saturday lunch. Restaurant was NOT full and waiter was nice enough to check on us but, he didn't tell us why our food is delayed or no further information..... We were very frustrated. We were in the middle of our skiing and we couldn't go back to mountain after our lunch break. And food was meh... Fish and chips were too oily and batter was half or fish... Very overpriced for that fish bites. I don't recommend this place at all.
   

   Truffle PigResponded today

   Min...we are so sorry to see this poor review and we humbly admit to our inability to deliver. We were significantly short staffed in the kitchen and we were simply not able to execute at an appropriate level. This, of course, is no excuse. We invite your to reach out to us at info(at)trufflepigrestaurant.com with any additional information you would like to share with our team...Cheers!
   

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5. A

   Anthony

   VIP

   Central Texas

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It’s a mandatory stop for our family for our annual trip to SB. Great food, atmosphere, and location. Was a little busy this night and the food was a little uncharacteristically delayed in coming out but it was a great opportunity to catch up as a family. TP can do no wrong in our book. Try the Coulotte Steak for a different cut of beef. It’s my new favorite.
   

   Truffle PigResponded today

   Anthony...Thank you for the great review. We truly appreciate your loyalty to our team and business. We invite your to reach out to us at info(at)trufflepigrestaurant.com with any additional information you would like to share with our team...Cheers!
   

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6. S

   Shae

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food, excellent wine list, and right off the Gondola!
   

   Truffle PigResponded today

   Shae...Thank you for the awesome review. We invite your to reach out to us at info(at)trufflepigrestaurant.com with any additional information you would like to share with our team...Cheers!
   

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7. K

   Karin

   Denver

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food, great drinks and awesome service. Thank you for making our Christmas 2024 amazing!
   

   Truffle PigResponded today

   Karin...Thank you for the perfect review. We are so happy you chose to dine with us on Christmas. We invite your to reach out to us at info(at)trufflepigrestaurant.com with any additional information you would like to share with our team...Cheers!
   

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8. D

   Dan

   Washington DC

   1 review

   5.0

   1 review

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time at Truffle Pig. We were a party of 7 celebrating my son’s 30th birthday. The staff was very attentive and the manager/sommelier came by and chatted with us. The food was all excellent and everything was cooked to order. Our reservation was fairly late in the evening and by the time we left, we were the only party left in the restaurant. I would definitely come here again when I’m in Steamboat Springs.
   

   Truffle PigResponded today

   Dan...Thank you for the excellent review. We are thrilled you had a great celebration with us. We invite your to reach out to us at info(at)trufflepigrestaurant.com with any additional information you would like to share with our team...Cheers!
   

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9. m

   mark

   Dallas

   19 reviews

   5.0

   19 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great evening and as always Many years of good times
   

   Truffle PigResponded today

   Mark...Thank you for the fantastic review. We invite your to reach out to us at info(at)trufflepigrestaurant.com with any additional information you would like to share with our team...Cheers!
   

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10. D

    David

    Philadelphia

    1 review

    5.0

    1 review

    Dined on December 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The pork cheeks and kale salad were good starters for the bone in striped bass. The windows provide a great view of the slope above gondola square. Highly recommend.
    

    Truffle PigResponded today

    David...Thank you for the amazing review. We invite your to reach out to us at info(at)trufflepigrestaurant.com with any additional information you would like to share with our team...Cheers!
    

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