Tsunami - Clapham

Review summary

1. V

   Vinod

   London

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice restaurant where every dish were tasting so well.. apart from being on a bit of a pricey end, this place ticks all the boxes
   

   Tsunami - ClaphamResponded 5 days ago

   Hi Vinod, Thank you for taking to leave us a 5-star review. We appreciate your understanding of our pricing, and we're glad we could meet your expectations for quality and experience. We look forward to seeing you again. King regards, Tsunami Team.
   

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2. s

   sanjay

   London

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great value for money. Happy to witness, the restaurant has not lost its vision. I have been coming here for the last 20 years .
   

   Tsunami - ClaphamResponded 5 days ago

   Hi Sanjay, Thank you so much for your kind words. We are happy to hear that we have stayed true to our vision and continue to deliver great value. We look forward to many more years of serving you! King regards, Tsunami Team.
   

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3. OT

   OpenTable Diner

   London

   6 reviews

   4.0

   6 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food and service are great, lovely staff, very attentive Cocktails are exceptionally good
   

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   Tsunami - ClaphamResponded 6 days ago

   Hi, Thank you for the fantastic feedback! We're delighted you enjoyed the food, service, and cocktails. Our team loves making every visit special. We hope to welcome you back soon. Kind regards, Tsunami Team.
   

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4. R

   Rio

   London

   1 review

   1.0

   1 review

   Dined on November 2, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Poor service, food was terrible. Overpriced! Won’t go back.
   

   Tsunami - ClaphamResponded on November 5, 2024

   Dear Rio, Thank you for taking the time to provide your feedback. We are genuinely disappointed to learn that your experience at Tsunami Restaurant did not meet the standards we hold ourselves to. Our team is dedicated to delivering exceptional service and high-quality Japanese cuisine, prepared with the finest ingredients to offer our guests a memorable dining experience. Please know that we take your comments seriously, and any further details would be invaluable in helping us improve. We hope to have the opportunity to welcome you back in the future. Kind regards, Tsunami Restaurant Clapham
   

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5. J

   James

   London

   12 reviews

   vip
   5.0

   12 reviews

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I recently dined here and, it was an exceptional experience. Japanese cuisine was superb each dish was beautifully presented and good value. The attentive service truly enhanced the evening, making it unforgettable. Highly recommended for an elegant dining experience.
   

   Tsunami - ClaphamResponded on November 5, 2024

   Dear James, Thank you for sharing your wonderful experience at Tsunami Restaurant. We’re delighted to hear that you enjoyed our Japanese cuisine, as well as the presentation and value of each dish. It’s also fantastic to know that our attentive team contributed to making your evening memorable. Your recommendation means a great deal to us, and we’re grateful for your kind words. We look forward to welcoming you back soon for another exceptional dining experience. Kind regards, Tsunami Restaurant Clapham
   

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6. A

   Andy

   London

   2 reviews

   4.0

   2 reviews

   Dined on October 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Never been before but had heard positive reports over the years so gave it a shot. Food was great but probably a tad overpriced - and heading into fine dining territory. Atmosphere was lively and the staff were friendly - so a good experience overall although service was annoyingly slow at times considering the place wasn’t hugely full.
   

   Tsunami - ClaphamResponded on November 5, 2024

   Dear Andy, Thank you for choosing Tsunami Restaurant and sharing your feedback. We're pleased to hear you enjoyed the food, lively atmosphere, and our friendly team. We strive to offer a memorable dining experience, blending quality with service, and we’re sorry that wait times impacted your visit. Your comments are invaluable, and we’ll address this with our team to enhance our efficiency. We hope to welcome you back soon for an even better experience and to showcase the improvements we’re making. Kind regards, Tsunami Restaurant Clapham
   

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7. D

   Daniel

   London

   1 review

   4.0

   1 review

   Dined on October 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had a great time: good food, good value, good service.
   

   Tsunami - ClaphamResponded on November 5, 2024

   Dear Daniel, Thank you for your kind words. We’re thrilled to hear you had a great time at Tsunami Restaurant and that you enjoyed our food, value, and service. We look forward to welcoming you back for another excellent experience. Kind regards, Tsunami Restaurant Clapham
   

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8. O

   ODETTE

   London

   39 reviews

   4.0

   39 reviews

   Dined on October 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food and even better service from Elisa (from Dominica Republic). Dined on the 2 for 1 cocktails and 20% off deal which allowed us to try more yummy items. Great atmosphere.
   

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   Tsunami - ClaphamResponded on October 20, 2024

   Hi Odette, Thank you for the great review! We’re glad you enjoyed the food and had excellent service from Isa. It’s wonderful that the 2-for-1 cocktails and 20% off deal let you try more delicious items. We hope to see you again soon! Kind regards, Tsunami Team.
   

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9. F

   Flavia

   New York City

   4 reviews

   vip
   4.0

   4 reviews

   Dined on October 13, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Really excellent food today at Tsunami, it’s always so tasty and well presented. Service also great, Rene served our table. I would recommend choosing lunchtime over dinner as the kitchen at night gets overwhelmed and service is therefore slow. It was just right for us at lunchtime today.
   

   Tsunami - ClaphamResponded on October 14, 2024

   Dear Flavia, Thank you so much for your kind words! I’m thrilled to hear that you enjoyed the food and presentation at Tsunami, and that Rene provided great service. I’ll be sure to pass along your compliments to him. We truly appreciate your feedback regarding lunch. We’re always looking for ways to improve, and I will share your comments with the team to ensure we continue delivering timely service, even during busy dinner hours. It was a pleasure serving you, and we hope to welcome you back for another fantastic experience soon! Kind regards, Tsunami Restaurant Clapham
   

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10. OT

    OpenTable Diner

    Washington DC

    3 reviews

    2.0

    3 reviews

    Dined on October 12, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1

    If you like sushi at all I wouldn’t recommend this place. Hubs and I agree that the sushi itself is a 4/10. Service is terrible, everyone seems to be on a work experience placement. I asked my waitress a question about a drink and she said, “I don’t know” and despite the bar being right behind her she didn’t bother asking …… The place is kind of falling to pieces with wonky tables and chairs, chipped tables, worn out booths and just overall looking pretty tired. I went here before a few years ago and as soon as I realized it was the same place I just sucked it up and hoped for the best. It is as I remember it from before.
    

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    Tsunami - ClaphamResponded on October 14, 2024

    Dear Mich, Thank you for your feedback. I sincerely apologise that your recent visit was disappointing. At Tsunami, we are committed to serving high-quality food and providing excellent service, and I’m truly sorry we failed to meet these standards during your visit. The sushi and service you described do not reflect our usual quality, and I regret that this affected your experience. We are addressing these issues to ensure they don’t happen again. I hope you’ll consider giving us another chance. Please contact me directly at Clapham@tsunamiclapham.co.uk, and I’ll ensure a much better experience next time. Once again, my sincerest apologies, and thank you for your valuable feedback. kind regards, Tsunami Restaurant Clapham
    

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