Tuscan Kitchen Burlington

Review summary

1. L

   Luby

   Greater Boston

   7 reviews

   4.0

   7 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Only ok. Across board, food and service were both only Ok
   

   Tuscan Kitchen BurlingtonResponded 6 days ago

   Thank you for taking the time to provide us with feedback. Unfortunately, it does nothing to improve your experience. I would very much like the opportunity to invite you back, so that I may personally ensure you have an experience more in line with our standards. Should you decide to grant me that opportunity, please reach out to me. Thank you.
   

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2. M

   Maddie

   Greater Boston

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was absolutely delicious, service was amazing our bartender was the absolute best and so attentive, love this place
   

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3. OT

   OpenTable Diner

   VIP

   Greater Boston

   15 reviews

   5.0

   15 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lisa was absolutely informative and accomodating. We had a bottle of wine, charcuterie board and then table side pasta made in a large cheese wheel. It was the bougiest and most delicious pasta with fresh truffle. Lisa is a treasure and will be back to visit!!!
   

   Tuscan Kitchen BurlingtonResponded 6 days ago

   Thank you so much for your wonderful feedback. We, of course, always want to hear when something doesn't go right, so that we may use it as an opportunity to improve, but it is lovely hearing positive feedback, as well. Thank you for taking the time to let us know that you enjoyed everything. Thank you again, with all of our best, Lisa DeVito
   

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4. M

   Michelle

   VIP

   Greater Boston

   28 reviews

   5.0

   28 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were both excellent. No waiting,as we had reservation.
   

   Tuscan Kitchen BurlingtonResponded on December 11, 2024

   Thank you so much for your wonderful feedback. We, of course, always want to hear when something doesn't go right, so that we may use it as an opportunity to improve, but it is lovely hearing positive feedback, as well. Thank you for taking the time to let us know that you enjoyed everything. Thank you again, with all of our best, Lisa DeVito
   

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5. G

   Gwen

   Greater Boston

   13 reviews

   5.0

   13 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An unexpected surprise! A wonderful restaurant with much much better than expected food. The decor was soothing and warm. We were celebrating my friends birthday and we wanted to try a new restaurant— we both had fish and it tasted exceptionally good! I eat put a lot and its hard to find good restaurants that are convenient and actually good. I had Chilian sea Bass and my friend the salmon. The presentation and sides were terrific. Dessert choice abundant - we had the very fresh cannoli’s . We will go back! I even bought gift card as Christmas present for my family. Excellent service and decent wine.
   

   Tuscan Kitchen BurlingtonResponded on December 6, 2024

   Thank you so much for your wonderful feedback. We, of course, always want to hear when something doesn't go right, so that we may use it as an opportunity to improve, but it is lovely hearing positive feedback, as well. Thank you for taking the time to let us know that you enjoyed everything. Thank you again, with all of our best, Lisa DeVito
   

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6. l

   lawrence

   VIP

   Greater Boston

   108 reviews

   2.0

   108 reviews

   Dined on December 1, 2024

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 4

   Menu is changed. My wife usually has the lobster ravioli, but it is removed from the menu. She ordered the artichoke dish. It was too crispy overdone. It would have been better if cooked with pasta with al fredo sauce and spices and other vegetables. My stuffed pasta was very good. The caeser salad was okay but didn't like it served as a wedge.
   

   Tuscan Kitchen BurlingtonResponded 6 days ago

   Thank you for taking the time to provide us with feedback. Unfortunately, it does nothing to improve your experience. I would very much like the opportunity to invite you back, so that I may personally ensure you have an experience more in line with our standards. Should you decide to grant me that opportunity, please reach out to me. Thank you.
   

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7. A

   Anthony

   Greater Boston

   1 review

   2.0

   1 review

   Dined on November 28, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   The waitress was not well-informed enough to answer basic questions regarding food allergies or whether certain menu items were safe for someone in our party with a specific allergy. Additionally, she displayed an attitude of dismissive apathy. Coaching or retraining would certainly be advisable in this case.
   

   Tuscan Kitchen BurlingtonResponded 6 days ago

   Thank you for taking the time to provide us with feedback. Unfortunately, it does nothing to improve your experience. I would very much like the opportunity to invite you back, so that I may personally ensure you have an experience more in line with our standards. Should you decide to grant me that opportunity, please reach out to me. Thank you.
   

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8. L

   Linda

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a party of 6 for thanksgiving with one party with celiac disease. The menu and staff were very accommodating and helpful ! We were not rushed and it was a very relaxed atmosphere even tho it was a very busy day ! Many thanks to the establishment, the managers and the wonderful staff !!!
   

   Tuscan Kitchen BurlingtonResponded on December 2, 2024

   Thank you so much for your wonderful feedback. We, of course, always want to hear when something doesn't go right, so that we may use it as an opportunity to improve, but it is lovely hearing positive feedback, as well. Thank you for taking the time to let us know that you enjoyed everything. Thank you again, with all of our best, Lisa DeVito
   

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9. J

   James

   Greater Boston

   3 reviews

   2.0

   3 reviews

   Dined on November 28, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   All six in our party agreed that the Thanksgiving Turkey meal at $44/plate was extremely underwhelming. We were quite disappointed with the entire plate, but particularly the squash and Turkey itself, which lacked flavor. You could probably find a better Turkey meal at a hospital or school cafeteria than this. I gave 2 stars for food rather than 1 because I very much appreciated the delicious loose leaf Earl grey tea, warm bread with oil and chocolate cake with gelato. The manager with whom we spoke left a lot to be desired from a customer-service standpoint. Our interaction with her left us feeling unwelcome. The rest of the staff were very warm and friendly. Our server was especially amicable, accommodating and did an excellent job. I’d be willing to give this place a second try to see what their more signature dishes are like, but we certainly won’t be rushing back anytime soon.
   

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10. J

    Jas

    Greater Boston

    1 review

    3.0

    1 review

    Dined on November 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3

    Thanksgiving day. Basic turkey dinner is $44? Service was excellent, but bread was stale, filet supposed to be medium was well, which no chef should ever do to a filet. Substitutions weren’t allowed, and we ordered off the regular menu. Wouldn’t go back. The server, however, was fantastic, patient and accommodating as possible with a smile. That was the major positive about the dinner.
    

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