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Viaggio Ristorante and Lounge, Chicago, IL

Viaggio Ristorante and Lounge

4.8
4.8
2541 Reviews
$30 and under
Italian

Make a reservation

2 people
7:00 p.m.
Booked 34 times today
  • Neighbourhood gem
  • Good for special occasions
  • Good for groups
*PLEASE CALL TO SEE OTHER AVAILABLE RESERVATION TIMES*

An authentic Italian dining experience in the heart of Chicago's lively West Loop neighborhood

We offer an elegant and charming dining experience that keeps guests coming back again and again. Our large menu of regional Italian pastas, meats and fishes is rounded out by a selection of salads, soups, and decadent desserts. Popular staples like Rigatoni with Braised Pork Gravy and Eggplant Parmesan are served alongside Executive Chef Nicolas Biscaglio’s signature interpretations of classic Italian dishes. We use only the highest quality ingredients to ensure a deliciously memorable experience!

As a hospitality-driven establishment, it’s our goal to make every guest that walks through the door feel like family. At Viaggio, we invite you to sit back, relax and enjoy!

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian
  • Hours of Operation
    Mon–Thu, Sat 11:00 am–10:00 pm Fri 11:00 am–11:00 pm Sat 4:00 pm–11:00 pm Sun 4:00 pm–8:00 pm
  • Phone number
    (312) 829-3333
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive Chef
    Nick Biscaglio
  • Catering
    Every party is unique, so Viaggio will work with our guests to create a catering package or flexible menu that is specific to your particular event. For menu ideas please see ur website viaggiochicago.com
  • Private party facilities
    We at Viaggio know how good food and good people can make any event unique and memorable. Private parties will be cutomized to tailor any event large or small. Please contact us to begin your special event experience.
  • Neighbourhood
    West Loop
  • Cross Street
    Ada
  • Parking details
    Located in the thriving West Loop, just several blocks from the United Center, Viaggio is the ideal location to have dinner before or after a sporting event or concert. Situated just beyond the loop saturated with hotels, theatres and business, Viaggio is close and convenient to get to for those arriving in a cab, walking, taking the bus or driving. <br />- Valet service is available for $12.00<br /><br />- Public Parking directly across the street.<br /><br />- Street parking is also available
  • Public transit
    CTA, Blue Line
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Counter Seating, Full Bar, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 2,541 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.8Ambience
  • 4.6Value

NoiseModerate

Loved For

  • Chicago / Illinois

    Italian

  • Chicago

    Italian

Review summary

AI-generated from verified diner reviews
Viaggio Ristorante and Lounge is a beloved spot for Italian cuisine in West Loop. Guests praise the "excellent food and service," with standout dishes like the eggplant stack and veal Marsala. The atmosphere is both lively and welcoming, making it perfect for special occasions. "Wonderful team, flavorful food" and a cozy ambiance make it a "go-to spot" for many. Despite occasional service hiccups, the overall dining experience remains memorable and delightful.

2,541 Reviews
  1. kelly

    Minneapolis

    13 reviews

    vip
    5.0

    13 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The staff, the food, and the ambience is amazing at Viaggio. I highly recommend and will definitely be going back 

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  2. Ashley

    Indiana

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Outstanding food, great service, warm and comfortable atmosphere.

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  3. abraham

    Las Vegas

    1 review

    5.0

    1 review

    Dined on November 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Muy buena relación costo-beneficio-comida-servicio. Definitivamente regresaremos.

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  4. William

    Nashville

    1 review

    5.0

    1 review

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great spot; so glad we chose to dine here! From the bruschetta to the cannolis, everything was top notch! Highly recommend the Vesuvio entrée for garlic lovers. The Veal Parmesan, a classic choice, was crispy and tender. The ambiance was cozy, relaxed, and modern. Absolutely plan on returning to explore more of this delicious menu. 10/10

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  5. Nadine

    Chicago

    89 reviews

    5.0

    89 reviews

    Dined on November 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love the French martinis and veal Milanese. Always an enjoyable meal and experience. Consistent and attentive service and food quality.

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  6. Sharon

    Chicago

    5 reviews

    vip
    1.0

    5 reviews

    Dined on November 21, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4
    We have been long time Viaggios fans. We first found them after they were in an episode of check please. This visit was clearly a change in the food, quality and service. I reviewed the menu online and old pricing still on the website. Example:the Brick chicken was listed as $38, the current price is $54 or $58 (cannot remember exact price). What a clear difference. Prices were high, yet food quality and service was extremely lacking. I was seated for over 15 minutes without being acknowledged. I assumed it was because the remainder of my party was not there. Of course they were outside waiting on valet (which I was assured they had on both sides of the street, yet even after coming in to speak with the hostess there was no valet). Once we were all present we were given the bread. First disappointment was the bread “roll”. We received bread for our party of 4. It was a very crispy, black, burnt on the bottom 3 inches of dried scored bread roll. The house salad had very wilted tasteless vegetables. The Brick chicken smelled and tasted good. The issue was so many bones left intact. No lemon on the plate. The broccolini was tasty. My lasagna was listed as a “bolognese sauce.” The making of the lasagna layers were, pasta, beef, cheese, repeat. No sauce in between. The layers were covered in melted cheese which looked good. The problem was the sauce poured over the meal. It tasted like tomato soup out of a can. The plain sauce was labeled as bolognese. Since there was beef in the lasagna layers, they did try to imply a “bolognese sauce”. The busboys did a great job running for items the server forgot. Every time our server came over, it seemed he was already on to another task and barely had time to fit us in. My other 2 guests had the filet/sauce/ mashed potatoes which were fabulous. We were never asked about dessert. Soda/tea never refilled. My water glass was refilled after our check came. Slightly disappointing as I drank all the water on table. Never again. C-

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  7. Jennifer

    Chicago

    63 reviews

    vip
    5.0

    63 reviews

    Dined on November 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Exceptional staff at this cozy gem. The lasagna is large enough to split. The meatball salad appetizer is a must as is the tiramisu. Large wine selection too. Reservations highly recommended.

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  8. Jerome

    Chicago

    44 reviews

    vip
    5.0

    44 reviews

    Dined on November 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Outstanding food preparation and innovative Italian specialties. Service is efficient and attentive

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  9. Caroline

    Chicago

    2 reviews

    vip
    3.0

    2 reviews

    Dined on November 19, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3
    I would have given it more stars but for a Tuesday evening we were not greeted, the host was too busy talking with manager and picking up a phone call re: a party of 14, the waitress was not personable, the ladies restroom hand dryer was broken and there were no paper towels, one of the two sink fixtures was broken/lose, restroom could be nicer and functional…. I did notify bartender who only grinned and knodded her head. The food and wine was delicious. I had the special penne pasta with crumbled sausage , the house cabarnet wine and tiramisu. The displayed sports memorabilia clashes with the decor.

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  10. Monisha

    Chicago

    11 reviews

    vip
    5.0

    11 reviews

    Dined on November 17, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Good food and great service. Didn’t like the pork chops much. The pasta rigatoni and tiramisu are a must try. The place is too noisy but overall we totally recommend the place.

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FAQs

Viaggio Ristorante and Lounge does offer delivery in partnership with Uber Eats. Viaggio Ristorante and Lounge also offers takeout which you can order by calling the restaurant at (312) 829-3333.

Viaggio Ristorante and Lounge is rated 4.8 stars by 2541 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 34 times today

Order delivery or takeout

Google Map for Viaggio Ristorante and Lounge

1027 W Madison St, Chicago, IL 60607

Dining areas

Additional information

  • Cross Street
    Ada
  • Neighbourhood
    West Loop
  • Hours of Operation
    Mon–Thu, Sat 11:00 am–10:00 pm Fri 11:00 am–11:00 pm Sat 4:00 pm–11:00 pm Sun 4:00 pm–8:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Located in the thriving West Loop, just several blocks from the United Center, Viaggio is the ideal location to have dinner before or after a sporting event or concert. Situated just beyond the loop saturated with hotels, theatres and business, Viaggio is close and convenient to get to for those arriving in a cab, walking, taking the bus or driving. <br />- Valet service is available for $12.00<br /><br />- Public Parking directly across the street.<br /><br />- Street parking is also available
  • Public transit
    CTA, Blue Line
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive Chef
    Nick Biscaglio
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Counter Seating, Full Bar, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
  • Phone number
    (312) 829-3333
  • Catering
    Every party is unique, so Viaggio will work with our guests to create a catering package or flexible menu that is specific to your particular event. For menu ideas please see ur website viaggiochicago.com
  • Private party facilities
    We at Viaggio know how good food and good people can make any event unique and memorable. Private parties will be cutomized to tailor any event large or small. Please contact us to begin your special event experience.
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