Wilfrid's Restaurant - Fairmont Chateau Laurier

Review summary

1. Y

   Yuliam

   Montreal

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   If you’re American maybe don’t come here due to the server stating comments of how excited they are when Americans leave the country and how we take their jobs. Was not expecting that at such a prestigious place.
   

   Wilfrid's Restaurant - Fairmont Chateau LaurierResponded 6 days ago

   Thank you for sharing your feedback with us. Your experience is certainly not typical! We hope to welcome you again soon. Sincerely, Mike Kazarian General Manager, Wilfrid's and La Terrasse
   

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2. P

   Paula

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Slightly disappointed that there were few cheeses, no devilled eggs, no smoked salmon and no omelette station. My memory of previous Wilfred buffets was "outstanding", sadly I came away after today's visit slightly let down. For the price I feel I should have been wowed and I was not.
   

   Wilfrid's Restaurant - Fairmont Chateau LaurierResponded 6 days ago

   Dear Paula, Thank you for sharing your feedback with us. Rest assured that we take your comments to heart. We hope to see you again soon. Sincerely, Mike Kazarian General Manager, Wilfrid's and La Terrasse
   

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3. W

   Wendee

   Washington DC

   44 reviews

   vip
   5.0

   44 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and wonderful service. We ate early so the restaurant was delightfully quiet. Best focaccia bread ever.
   

   Wilfrid's Restaurant - Fairmont Chateau LaurierResponded 6 days ago

   Dear Wendee, Thank you for sharing your compliments with us. We agree that we have the best employees in the business and hope to see you again soon. Sincerely, Mike Kazarian General Manager, Wilfrid's and La Terrasse
   

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4. M

   Mimi

   Naples

   13 reviews

   vip
   5.0

   13 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent service en langue française ce qui nous a fait bien plaisir Vins à prix normal on ne sent pas qu on se fait avoir La carte du menu n est pas très longue mais chacun y trouvera son compte certainement
   

   Wilfrid's Restaurant - Fairmont Chateau LaurierResponded 6 days ago

   Chère Mimi, Merci d’avoir pris le temps de partager votre note avec nous. Nous espérons vous accueillir à nouveau un jour bientôt. Cordialement, Mike Kazarian Directeur general Wilfrid’s & La Terrasse
   

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5. L

   Louise

   Ottawa

   1 review

   5.0

   1 review

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tout était excellent. Cependant, nous avons été déçu par le fait que l'entrée de choux de Bruxelles n'était pas disponible. Le plat de fruits de mer était succulent.
   

   Wilfrid's Restaurant - Fairmont Chateau LaurierResponded 6 days ago

   Chère Louise, Merci d’avoir pris le temps de partager votre note avec nous. Nous espérons vous accueillir à nouveau un jour bientôt. Cordialement, Mike Kazarian Directeur general Wilfrid’s & La Terrasse
   

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6. D

   David

   Toronto

   1 review

   1.0

   1 review

   Dined on October 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Although it seemed to be a quiet Tuesday evening with few people in the restaurant there was a Michelin star culinary event going on in Zoe's which was sharing resources with our restaurant. As a result, service was very, very slow. Drinks took 15 minutes to arrive and it went downhill from there. Our appetizers arrived 30 minutes later with the excuse that it takes a long time to cook the bone marrow that we ordered. When it did arrive, the bone marrow was nearly non-existent so we asked for a replacement. The replacement contained marginally more bone marrow. I ordered the pumpkin veloute soup; it was okay, but lacked flavour. The main courses of short rib and duck arrived after 60 minutes. Again the dishes were mediocre at best. While the short rib was tender, the duck confit was dry and bland. The best part of the meal was the chocolate mousse desserts. Overall the experience was very disappointing given the reputation and exorbitant prices at Wilfred's. One feels that the chef may have been too busy with his fellow chefs at the culinary event and left his own kitchen on auto pilot with detrimental effects. The meal cost $250; in addition, there are no self parking options on site so you have to pay $25 + tips for valet parking. I have no problem spending this amount of money for a good meal but unfortunately this meal was just not worth it.
   

   Wilfrid's Restaurant - Fairmont Chateau LaurierResponded 6 days ago

   Dear David, We sincerely regret the disappointing experience with us. Rest assured that your encounter is certainly not typical of our usual high level of service. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. Sincerely, Mike Kazarian, General Manager, Wilfrid’s & La Terrasse
   

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7. T

   Tracy

   Toronto

   6 reviews

   2.0

   6 reviews

   Dined on October 26, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   Server was awesome, she was extremely friendly and attentive but that's were it ends. We were celebrating our anniversary and I advised them of this when I made the reservation. I had asked to be seated at a table with a view of the canal etc. clearly this was not passed on to our server (I had to tell her) or the lady that seated us, in the back corner beside the exit with a view of a scaffold wrapped in caution tape and a room where the wait staff refilled water etc. The restaurant was not busy and other tables were available at the time. The food was ok, but over priced in my opinion. I don't think I would eat there again. Underwhelmed!
   

   Wilfrid's Restaurant - Fairmont Chateau LaurierResponded 6 days ago

   Dear Tracy, Thank you for sharing your feedback with us. We regret your disappointing experience and hope to see you again soon. Sincerely, Mike Kazarian General Manager, Wilfrid's and La Terrasse
   

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8. D

   Dave

   Ottawa

   1 review

   5.0

   1 review

   Dined on October 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were very attentive and made our experience over the top. In particular Steven was very helpful as was our server. The food was top notch and the cocktails and wine delicious, in particular the smoked old fashioned “Senator”. Highly recommend for business casual or special occasions.
   

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   Wilfrid's Restaurant - Fairmont Chateau LaurierResponded on October 25, 2024

   Dear Dave, Thank you for sharing your compliments with us. We agree that we have the best employees in the business and hope to see you again soon. Sincerely, Mike Kazarian General Manager, Wilfrid's and La Terrasse
   

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9. E

   Elizabeth

   Toronto

   42 reviews

   5.0

   42 reviews

   Dined on October 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely way to start the day/week. David was wonderful and made us feel welcome throughout. The food was delicious and the offerings were varied and covered all bases.
   

   Wilfrid's Restaurant - Fairmont Chateau LaurierResponded on October 21, 2024

   Dear Elizabeth, Thank you for sharing your compliments with us. We hope to see you again soon. Sincerely, Mike Kazarian General Manager, Wilfrid's and La Terrasse
   

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10. M

    Marie-France et Christian

    Montreal

    16 reviews

    vip
    1.0

    16 reviews

    Dined on October 19, 2024

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 4

    J’ai choisi l’entrée de choux de Bruxelles grillés. Nous étions 6 et n’avons pas été en mesure de terminer ce plat. Beaucoup trop gros, plus un accompagnement qu’une entrée. C’est démesurément gros! Goûteux mais c’est à ce demander pourquoi une si grosse portion de choux de Bruxelles ! Ensuite j’ai choisi le saumon. Poisson de très bonne qualité, ça se voit. Toutefois, aucun assaisonnement, mis à part la teinte de betterave, et aucune accompagnement, seulement deux cuillères à soupe de potage aux carottes. Excessivement décevant pour le 42$ investi ! Plat sans attrait, incomplet. Une soirée décevante, et non inspirante. Pas à la hauteur d’un Fairmont .
    

    Wilfrid's Restaurant - Fairmont Chateau LaurierResponded on October 21, 2024

    Chers Marie-France & Christian, Merci d’avoir pris le temps de partager votre note avec nous. Nous espérons vous accueillir à nouveau un jour bientôt. Cordialement, Mike Kazarian Directeur general Wilfrid’s & La Terrasse
    

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