Zuni Cafe

Zuni Cafe reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner VIP

   San Francisco6 reviews

   3.0

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   We had an 8:30pm reservation to celebrate a birthday. Our main server was great, but once the restaurant closed, multiple employees really started to rush us out. Aggressively removing the salt and pepper, clearing plates, etc. - seemingly annoyed that we wanted dessert. For a restaurant that automatically adds 20% gratuity, this experience was very frustrating. I did add an extra tip as a thank you to our main server, who was so kind, but the other employees were very rude (especially the older woman working) and think management should be aware.
   

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2. B

   Brian VIP

   San Francisco5 reviews

   4.0

   Dined today

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 2

   My anticipation for dining at Zuni Café quickly faded into disappointment. The prices certainly mirrored that of a fine-dining establishment, but the overall experience failed to deliver. The service was noticeably disorganized and frustratingly slow. Our seating arrangement, a bench by the window, proved to be both uncomfortable and drafty, hardly conducive to an enjoyable meal. While the oysters offered a promising start, my Yellowfin Tuna entree was a letdown, arriving slightly overcooked and dry. Considering the final bill exceeding $120 per person, Zuni Café did not provide the caliber of dining readily available elsewhere in San Francisco.
   

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3. N

   Nicole

   Denver3 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was great as always; service wasn’t great. Super loud but still a good experience
   

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4. D

   Daniel VIP

   San Francisco5 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and attentive staff. Quality food.
   

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5. C

   Clement

   San Francisco3 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   It was not as good as our prior dining experiences at this institution. We were there on a Friday night, and the place was crowded. The front-of-house service staff was pleasant and courteous. I've been in the restaurant business for the last 16 years, and I understand how an off night. The food delivered to our table was perfectly timed, but their classic dishes were off for whatever reason. The shoestring fries weren't crispy, and the chicken was dry and overcooked. Was the kitchen overwhelmed or did someone forget to check the food before it was served? Perhaps what rubbed us the wrong way wasn't so much the automatic 25% surcharges —20% for Fair Wage GRATUITY and 5% SF employee health mandate — in addition to sales tax. IT WAS THE AUDACITY TO HAVE A RED RUBBER STAMP ON THE BILL REQUESTION ADDITIONAL TIPS THAT WAS DISREPECTFUL AND OUTRIGHT PANDERING. That isn't what the "Fair Wage Gratuity" surcharge was for. Requesting an additional tip is an overreach. Sorry, this is not a way to run a business and endear yourself to guests. I've been coming to your restaurant since 1982; your food is excellent on a good night... when it's off, you have these obscene charges. It's adding insult to injury. I no longer feel comfortable recommending this restaurant to friends or out-of-towners. I will go out of my way to avoid your restaurant even with the great food.
   

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6. C

   eileenC

   San Francisco2 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I love Zuni. My first time there was when it was crazy small. The food on this my wasn’t As Great as it has always been. First time I was slightly disappointed. The staff was more than wonderful. I had a great time and will definitely be back soon.
   

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7. OT

   OpenTable Diner

   San Francisco1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had lunch with my cousin catching up and the sound quality was great because we could hear each other the whole time without having to raise our voices. The food was delicious and service fantastic. Looking forward to returning soon. Lovely to see it bustling on a weekday during lunch.
   

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8. G

   Glenn VIP

   Central Coast1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Of course, he chicken was great. It was my birthday. I guess there was no treat for that
   

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9. BC

   BobC

   New York City2 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and service were very good. Better than the last few times I went which was 3 or 4 years ago and decided to stop going. Lovely night with a friend.
   

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10. RT

    RebeccaT VIP

    San Francisco14 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We always love going to Zuni. The staff are accommodating to our needs for a quieter space and the ability to fit us in when they could.
    

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